Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.el-doll.com.

WHAT INFORMATION DO WE GATHER FROM YOU?

We may collect the following information:

  • name contact information including email address
  • demographic information such as post code, preferences and interests
  • other information relevant to customer surveys and/or offers

HOW DO WE USE YOUR PERSONAL INFORMATION?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To process your order.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We share your personal information with third parties to help us use your personal information, as described above. For example, we use WordPress to power our online store–you can read more about how WordPress uses your personal information here: https://automattic.com/privacy/. We also use google analytics to help us understand how our customers use the site–you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of google analytics here: https://tools.google.com/dlpage/gaoptout.

DATA RETENTION

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

GDPR

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

RESTRICTIONS

el-doll.com is a service restricted to adult use only.

The site is not intended for individuals under the age of 18. Anyone found to be using the service on behalf or in the representation of a minor will be banned permanently.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by online chat or by sending email to sales08@el-doll.com.